Return Policy

Return & Refund Policy

We want you to love your purchase. If something isn't right, we're here to help.

30-day returns

You can request a return within 30 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging.

How to start a return

Contact us through our Contact page with your order number and the item you'd like to return, and we'll reply with return instructions. Please don't ship items back before contacting us.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank, it may take a few additional days to appear on your statement.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect — in which case we'll cover it.

Damaged or wrong items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo, and we'll arrange a replacement or full refund.

Non-returnable items

For hygiene reasons, certain items may not be eligible for return once opened. We'll let you know if this applies when you reach out.